ACREDIA Online Tools - always at your service.

ACT portal

Whether it’s a credit check application, balance and turnover report or claims report – in the various ACREDIA Customer Tools apps, you can handle all the important functions relating to credit insurance clearly and conveniently online.

Do you have a question about using the ACT portal? The Customer Relation Center will be happy to support you on 05 01 02 – 5555 (Mon-Thu from 8 a.m. to 5 p.m. and Fri from 8 a.m. to 3 p.m.) – also via co-browsing if required

What is co-browsing? If you have contacted us by telephone, you can click on the screen icon (“Share screen”) in the ACT portal and share your screen content with us after providing the session ID (five-digit number) displayed. This allows us to guide you through the ACT portal and answer your questions directly.

Simply process your contract online, from the credit check application to the claims notification. The ACT portal from ACREDIA gives you the opportunity to manage your credit insurance to-dos clearly and conveniently.


All downloads of our products at a glance – just click and browse.

Contact & Locations

All ACREDIA locations at a glance. We look forward to receiving your message via our contact form.


Who is ACREDIA and what does the company do?

ACREDIA is Austria’s leading credit insurance company, which protects companies against payment defaults and offers them security in their business. We combine many years of experience with the know-how of the global market leader Allianz Trade.

Our main objectives are to minimize our customers’ business risk and maximize their security. We rely on enthusiasm, openness, courage and cooperation to build long-term partnerships and develop innovative solutions.

ACREDIA offers its customers a wide range of benefits, including reliable protection against payment defaults, access to an extensive data pool, fast decision-making processes and individual customer support.

ACREDIA acts as a competence center for Southeast Europe within Allianz Trade and offers multinational companies individual and flexible solutions for global risk management.

Any further questions?

Feel free to contact us and we will help you to clarify your concerns!

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